Customer Service Toll-Free Numbers:
Ohio Customers - (800) 832-6164
Gas Emergency Number - (888) 234-9639


Gas Is Value
orwell gas meter serviceNatural Gas is the #1 heating source in the country. Adding gas service will increase the value of your home and save you energy dollars.


Your Service Line
By state code, you own the service line that connects your house to our pipeline which typically runs along the street. The service line is a small orwell gas service lineyellow plastic or metal pipe that brings gas to your house. We will provide you with a list of qualified installers who will assist you with your service line installation. You are responsible for the cost associated with the customer owned service line. Our customer service staff will be happy to assist with your questions or ideas.


1.Click on the icon above to open and then print the Adobe PDF version of our Service Application.

2. You can call 1-800-832-6164 to verify if service is available in your area or to ask about service line installation.

3. Fill out the application completely. Be sure to sign it and list a phone number so we can contact you.

4. Mail the completed application to:
Orwell Natural Gas Co.
95 E. Main St.
Orwell, OH 44076

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