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Customer Service Toll-Free Numbers:
Ohio Customers - (800) 832-6164
Gas Emergency Number - (888) 234-9639
Store & Service Center Locations

95 East Main Street • Orwell, OH 44076
800-832-6164 | 440-437-8600

8470 Station Street • Mentor, OH 44076

Stop by one of our convenient locations today to learn more about how we can assist you with your gas service. Or, simply browse through our gas stores to find a variety of gas appliances, fixtures, and accessories.

Please click here to read Orwell Customer's Rights and Responsiblities.
orwell natural gas onliine bill pay

Announcing the Merger of Orwell Natural Gas Co., Brainard Gas Corp., and Spelman Pipeline Holdings into Northeast Ohio Natural Gas Corp.
Please click here for more details.

Gas is the #1 Heating source in the country. Adding gas service will increase your home's value and save you energy dollars. Orwell Natural Gas Co. is a regulated public utility providing efficient, reliable natural gas service to our valued customers since 1987. Please take a look around our site to learn more about how we can help you save money on your energy costs. Our associates can work with you to setup new gas service and we can work with Developers as well.

Excess Flow Valve Notification

  Orwell EFV Notification

Proposed Rate Increase Notification

  Utility Notice of Intent to File Distribution Rate Case
  Utility Application Filing for Rate Case and Approval of Alternative Rate Plan

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